What browser are you using, and which version? (If it's Internet Explorer, go to Help>About IE and if you're using Mozilla or Firefox go to Help>About Mozilla/Firefox; that will tell you what version you're using :)
Did *you* try requesting a lost password, and failing that, logging in via Firefox, anonymous person #2?
Also, please open your own thread in the future, since often these problems are not the same, even if they have the same or similar symptoms. It's easier to keep this forum organized if people aren't posting in each other's threads.