What browser are you using, is it up to date, and have you tried clearing cache? It should be noted that most browser problems we see are due to conflicts in Internet Explorer, so if you have not yet tried in Firefox, that is your best bet.
I logged in as you and it displayed the two starting facilities to me without a problem in Firefox. If you're still experiencing the problem try going directly to this URL: http://www.swcombine.com/members/character/position/CharFrameTravelDetails.php?characterID=&Submit=Start