I am glad to see the admins deal swiftly with a specific issue when there is a clear instance of cheating.
Now - when is this going to happen with the Utapau situation? It has been over 6 weeks since it was initially reported and both myself and Storm are unable to get anything more than "I'll see what we're doing".
Action on that issue (and at the VERY least, an explanation of why there's no action) is strongly requested.
Not that I know anything about that particular situation, but it is probably worth noting that Kyle is gone right now, the two developers I reported the recent situation to only had time to briefly check logs before it was passed on to a third person who technically hasn't got the time to deal with it either at the moment but nobody else was able to do anything about it so he didn't have much choice.
There is apparently a severe shortage of people with time and access to look into anything. |:
I know Syn, but the issue was reported 6 weeks ago.
6 weeks. I understand people are busy, but when logs and screenshots are provided as well, we try to make the situation easier to understand so the admins don't need to start from scratch, to say.
It just seems like an excessive time frame. I do hope it gets resolved much sooner rather than later.
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6 weeks. I understand people are busy, but when logs and screenshots are provided as well, we try to make the situation easier to understand so the admins don't need to start from scratch, to say. ”
Please don't take this the wrong way, but logs can be created or modified. Screenshots can be modified or photoshoped. While this stuff can help an admin in an investigation, things sent to the administration are a STARTING point to the investigation. Admins have to make sure the evidence lines up with the facts, and then have to figure out how rules were broken and the intent behind breaking those rules.
While I think this community has a very low rate of forging documents to try to get a person in trouble OOCly, I doubt that such an event is unrecorded in our history. With the administration team getting shifted around a lot, it does mean that it is harder for people to look into these sorts of things.
If you really want to see if there is progress on this, posting in the public forums isn't the best way. Contact Orion, Selatos or Veynom and ask about the status of what is going on. Poke them on IRC when they are online. Things like this should be kept a private matter, not a public one.
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"Somewhere, there's a bullet with your name on it. The trick is to die of age before it finds you"
We have attempted the e-mail route and receive no response, hence the public discussion.
Failure to act on serious allegations is almost as poor as committing the allegations. It's enabling the action. I would like to see some dispute procedure put into place by SWC to move the process along, and to give a reasonably timely resolution of claims before the game progresses so far along that the results cannot be reversed then and we are told oh well. Claims should simply not disappear when going to the administration.
What we need are more people to take care of these things. Sel just started classes and is rarely around, orion hasn't got much time and had to pass the recent issue off to someone else for that reason. Veynom presumably can't spend all of his time looking into things like this either.
On top of which, anytime we do get a new person on board willing to drop their character and sift through events, or even take care of other bugs and account issues, they inevitably end up quitting as well for any number of reasons. It's frustrating on both sides of the fence. It is not intentional that things get overlooked or are not dealt with in a timely manner, there evidently are just not enough people willing to dedicate time to helping out.
Goth, the complaint is still on our desk, not forgotten or deleted.
However like Syn said, we really lack of manpower for complex cases like this one. After reading your message, I tried finding someone to solve it ASAP.
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Sim Master Veynom
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