I wouldn't want to spam whoever reads all those e-mails with questions from me, probably wouldn't help out with whatever the problem they are having anyways. Is it not too troublesome to ask for a solution here?
You have been provided the answer you seek by Vip. Contact the person who banned you in the proscribed manner to ask your status. The forum is not the venue to use.
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Warning this is strictly Orions McPhees Opinion, it may or may not have any bearing on events true or imagined
You were told what to do. Do it or stop complaining. You asked. You got an answer. You were banned for a reason and now you get to wait until they have time to deal with it. You were told to send ONE (1, As in a single, Lone) E-mail. Once you've done that wait for a week. If they haven't gotten it taken care of by then, THEN you come back and post and hope someone who has time notices it.
Hey Rogmi it isn't complaining I am doing, it is asking for something that I was promised. I'll send another E-Mail, hopefully it will be read quickly. Do I get creds for days which I wasn't supposed to be banned on? Time is money after all.