You were told what to do. Do it or stop complaining. You asked. You got an answer. You were banned for a reason and now you get to wait until they have time to deal with it. You were told to send ONE (1, As in a single, Lone) E-mail. Once you've done that wait for a week. If they haven't gotten it taken care of by then, THEN you come back and post and hope someone who has time notices it.