Sorry for the lack of info. I use my log in name all the times I tried. When my password didn't work I went through the 'Forgot my Password' procedure. This supplied me with a new password made up of numbers and letters. When I tried this password with my user name it too didn't work. It just comes up as user name or password are incorrect.
I did this each day for I think it was 3 days before posting here. I have since tried different variations on my user name(capitals, all lower case etc.) with the same result.
You may need to bug base for attention this since it looks like Holomail is currently having other issues as well, such as the signup page having been removed. It uses third party software, so only the individual who set up Holomail for SWC (most likely Veynom or the webmaster) can help out with this; we haven't got access to any admin tools for it.