::Forum - Joining again - Star Wars Combine::

Year 9 Day 355 7:39	Joining again
Guest/Visitor	I joined SW combine a couple of years ago as Aarin Gend but haven't been on it again for a while. When I came to log in again it said my password or handle was incorrect. I then decided to try and retrieve my password but was told that my e-mail account wasn't on the system. I assumed that my old account had been deleted but when I tried to start as a new character I was denied under the multi-accounts rule. I e-mailed multi-accounts@swcombine.com to try and resolve the problem but it has been a while and I still have heard nothing from them. Can anybody help please?

Year 9 Day 355 7:41	Joining again
Guest/Visitor	By the way, my e-mail is robert_1990@hotmail.co.uk so if my old character hasn't been deleted can you pleases send me my old password.

Year 9 Day 355 11:16	Joining again
Syn	There is no match for that handle or e-mail address in the database. If you were level 1 and did not log in for more than nine months, it would have been deleted. If you are certain you provided the correct handle/e-mail to look up, you can go ahead and create a new account. ____________

Year 9 Day 356 5:57	Joining again
Guest/Visitor	I tried to create a new account but was denied under the multi-accounts rule.

Year 9 Day 356 8:04	Joining again
Ellias Aubec	Not sure if it would help, but would using your previous characters handle as the multi-account entry allow you to get past that? At the moment multi-accounts have less restrictions than they used to - and you can always get it recinded later once the problem with your other account is fixed. ____________

Year 9 Day 356 8:38	Joining again
Guest/Visitor	I'll try that after my latest application comes back or if I get a response from multi-accounts.

Year 9 Day 360 1:57	Joining again
Guest/Visitor	Nope, that didn’t work, I got rejected again and I still haven’t got a reply from multi-accounts from my first application (how often are they checked). I only e-mailed them once so I haven’t got multiple applications.

Year 9 Day 360 3:02	Joining again
Syn	Did you perhaps submit an attempt with the handle Jab Lonestar? It shares your IP address and has not been logged into. If you can confirm the e-mail address of that account (a gmail address) I can help you gain access to it. ____________

Year 9 Day 360 8:34	Joining again
Guest/Visitor	Nope that wasn't me but I am at work so it could be someone else.

Year 9 Day 361 2:42	Joining again
Syn	It does not display as a proxy, which is how most shared IPs display through our join system, so that is definitely the reason you are being rejected. Since you say you are attempting to join from work, I would recommend joining from your home connection instead where you are certain no one but you has previously attempted to create an account. You will be able to log on from work without any trouble since the other account has not actually been accessed. ____________

Year 9 Day 361 6:55	Joining again
Guest/Visitor	Thanks, much appreciated.

	Year	Day	Time
	14	173	0:40:47

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