This has been bug based by at least 3 or four people including myself. I've been having the problem for almost a week now whenever I try to view my faction's items, and it's making it hard for me to make over any of the items customers have hopped over to our faction to build.
My 2IC is also having the same problem.
Her imaginary friends think you have issues. Her multiple personalities agree. So her inner child is refusing to speak to you!