You need to use IC methods to fix yourself. Try contacting the owner of the ship, as opposed to the pilot (if you are using a faction-based pickup, rather than a random freelancer who would own the ship they are piloting). Administration cannot help you other than drop your character once you have been stuck for over 3 weeks after trying to find ways to escape, and that means you make a new character and loose everything you have now.
You actually need to make an effort before we do that. We don't just drop characters whenever a player gets bored etc. You need to make an effort to find out where you are and get rescued/made pilot etc.
I'm guessing the Falleen Fed is the faction you are in? If so, then it is likely they can't help you as its unlikely they own it.
So far you haven't given us any information about this. How old is your character? Did you play before, get picked up/were flying around, then go inactive, and now come back after some period of time? If so do you remember who owned the ship from back then? If you are really new, then you should remember who came to pick you up, or who made you pilot of the ship.
And with these cases it is best to contact either the person that was one of the above, or make a post in the Traders Lounge with information above and the name and ID of the ship you are in. Then people can help you.