Are you at the shop All and Nothing on Naboo? It happened to me too. One of the admins offered to teleport the items into my ship for me, but I guess that's up to them.
Obviously if your items are stuck onto of a facility where you cannot get to them its a bug, and any ASim should help to get them moved. If they don't tell me so Ican whack them. Just shoot any of us a DM with item IDs (if more than one, list them all on one line, with a comma between them, and no spaces) and a room ID to move them to.