I think this is where I post this. I have been stuck on a ship for a while when I contacted the pilot(dead) he said we crashed into a black hole. I haven't died. Can anyone suggest what I do?
At the bottom of the page there's a "Contact Support" link, where you can create a support ticket. An Asim will look at your situation and likely drop your character, allowing you to create anew (if you really should have been killed by the black hole).