The comma in their name is causing the issues I guess since the comma splits receivers. They may need to change their name if they want customers to pay them.
Well I mean I know what's causing it, the reason I posted here and not the bug base is because the system is working as intended, the comma is suppose to separate names. However is it suppose to recognize that it is in a name before separating? If thats the case its a bug if not then i dont know how to classify it to get help.