I have submitted a couple of custom things this week and none of them have been accepted/declined. I am just wondering, Are you guys busy or is there a bunch of custom items being submitted?
Because the art team accept custom images/items from all 4000 odd members of the combine they can be a bit pushed, especially as they are volunteers. If they are at university/college they will also be in an exam period.
Once the item is accepted it will appear at your location though so need to panic.