So, this is a long story, but im gonna cut it short.
I am on my new account, after i gave up on my old one 6 months ago. Its handle was email@example.com I ask you to delete it from your database.. it was only lvl 1 and i couldnt figure anything out. My new account is what im posting off of right now, firstname.lastname@example.org Thanks in advance, Danvid
Click on the Contact Support link on the right of the page, and file a support ticket.
Though, be warned, since level 1 accounts auto-delete after 9 months of inactivity, and because you can drop your old character at any time, you likely will not be allowed to just create a new account and delete your old one.