I opened a ticket but wasn't sure if that was the proper means to address my problem or the forum was better. Apologies if I'm annoying everyone!
I had an old account under the handle Chelle Enaid. I can't log in and the email address I used was cancelled when I changed ISPs. I therefore can't use the lost password function.
Since I was sort of convinced my old character was probably gone anyway, I signed on again with my new email address with the intent to create a new character and start over. I searched profiles and wonder of wonders, Chelle is still alive. I'd rather cancel this duplicate account and change the email address on my old account so I can continue living vicariously through my old character. Can that be done. I can provide whatever info you need to prove I'm really Chelle.