Don't mind Kendall, he gets cranky sometimes. What he means to say is this: please either file a support ticket (support.swcombine.com) where the administration can, in a private venue, help you out. Or otherwise tell us what handle you submitted. It has likely been processed and either denied, in which case submit a new one, or it has been approved. Sometimes email services will occasionally send our notifications of either to your SPAM folder. Please check that as well.
Russ> This is an ok game with terrible people.