Anyone know how to get credits back from a member who was banned?
Here's the situation:
I purchased a facility from someone who was selling it on the new GM. I sent the credits for it but did not receive the facility. After days of sending messages and emails I found out that the seller was banned for breaking the multi rules 2 days before I sent the credits. I didn't get a message saying that the person did not exist or was banned and the credits transfered anyway. Now I don't have my credits or the facility I purchased.
Is there anyway to get my credits back? Who would I contact about that? Any help would be appreciated.
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Xeon's Speeder Race Novice League Winner Year 7 Day 334.
Personally, I think you should get them back, especially as it's not YOUR fault that person cheated. If you'll actually get them back is another story. :/
Oh come now. Surely there's a way to get this man his money back. I'm surpriesed he was able to send credits to a person two days after they were banned.
I don't have a problem with it (and made a suggestion a few hours ago in the Suggestions forum to prevent players from accidentally sending assets to a banned account), but this does require an admin to verify and transfer the credits, so you'll need to wait for an admin response.
Edit: To follow up, Veynom has just implemented this, so you should have no trouble receiving your credits back. If you don't receive an admin response here within another day or two, I'd suggest e-mailing assistants@swcombine.com and they should be able to help you.
Edited By: Syn on Year 7 Day 245 5:24 ____________
Since Kyle has just returned to full activity, you might try emailing him directly - kyle@swcombine.com
Be sure to let him know that Veynom implemented the inability to send credits to banned members, since I'm not sure if he was present when that occurred.
I'm a very patient person. I just want a response like:
"We are looking into it"
or
"Sorry we can't help you"
or
"Once we deal with more important issues we wil look into it"
But I'm not getting anything and I just want to know if they at least received my emails about the situation because I know emails get lost in the hustle and bustle of trying to read and answer hundreds of emails. After 49 days I should have at least gotten some kind of response. Its not crucial but 400,000 credits is important, at least to me it is. I'll even settle for the amount in CPs (80,000 @ a 5 creds to 1 CP exchange rate) if it would be easier.
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Xeon's Speeder Race Novice League Winner Year 7 Day 334.
I'm praying Mr. Rainer looks at this again... Please check your Inbox and that of the Multi Accounts!
Oh, and this happened to me as well. Before I was banned. Stewie Vader owed me a Y-wing Longprobe for a 250.000 credit deal. The deal was in thr process of being completed (I trusted him enough not to use a Middleman) and about an hour afetr I sent my end, the Simnews thing about him being banne popped up.