i have tried all resources that you provided even downloaded the browser fire fox. i got password and id do not match. i double checked pw and i typed it correctly.
confused......Jake Larek
We don't have an error message like that, so you will need to be more clear. If you are getting the "invalid handle or password" error, then that is exactly what the problem is, and you need to be sure you are typing your handle and password correctly, bearing in mind that the password is case sensitive. It is usually easiest to paste it directly, but be careful not to include any spaces at the beginning or end. If you already tried to request a lost password as you say, make sure you are using the new password that was sent to you rather than the old one.