A week ago I noticed that my handle broke rule number 4: You may not use the name of an existing character in a different universe:
As you can see mine does, so I tried to send an E-mail to assistants@swcombine.com to request an handle change from Duncan Macleod to Duncan Nakesh, but for some reason it will not send to the address. So I then I sent in a form that can be found at the bottom of the page located here http://www.swcombine.com/contacts/
I recieved a reciept saying that it had been sent, The reason I have mainly come here was to see, if it had been looked at and declined or how long I should wait?