Sorry you are not able to get help from your faction. And I just did a little looking on their website, while there is not a way to contact anyone for help, there does seem to be a bunch of names of people in the NR.
Were you not able to use their lost password function on the NR academy site? It looks it up either by username or e-mail
Warning this is strictly Orions McPhees Opinion, it may or may not have any bearing on events true or imagined
Right I'm sure it'll get straightened out soon. Though the new password Angela gave me still isn't working for me, though it does for her, which is weird. And of course NR site is still down so we can't do anything with that yet. DanRuss was gonna help me with that.
thanks to them and all who are helping me including you Keisha. :)
I work for the NR. For some reason everything is locked down for me also. I know my password and I know my login. I have been unable to log there either. I have still received no word as to what the hell is going on but it should be fixed soon. Try DMing your CO whoever that might be.