Carrying on from another persons thread on this subject;
About a week ago I submitted a request for a custom item, expecting a personal event to appear afterwards like when submitting custom images. Item appeared in inventory as normal, but no personal event.
I just wonder if there is a problem given that SWC was playing up at the time I tried to submit it, or whether there just isnt supposed to be any notification/event when custom item requests are submitted.
The item needs approval from the admins in charge, before it's officially in your inventory. What with the issues generated by the recent update, you'll have to be patient until someone can handle your item request.