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If something is not doing what it should be doing, that is a bug. It takes 2 seconds to sign up and another couple to make a report. Yes, ASims could give you CPs. However we don't know how mucuh you should of gotten. And though we oculd do it, whats stopping it happen the next week. And the next...
FIxing the bug means you will have little issues later on.
I reimburse the CPs to yourself and others who complain publicly
Then the issue is resolved and they run a script to reimburse people automatically
Those who I reimbursed all of a sudden get double the amount of CP than they deserved
I see this as a pretty easy concept that doesn't need to be explained since no one is going to manually reimburse 4000+ potential accounts that got shorted. I view this in the same vein of 1 account per player, don't create more unnecessary work for the Admins seeing we have enough things to fix.
Robotic Japanese Toilet: I give you...happy poopy time.
Fry: Sorry, you know too much.