Hi I filled out the form to join over a week ago . It said I would get my login information in a few hours . When I not heard from you guys a few days later I sent email to techsupport the mail bounced back . So a few days later I open ticket no response no ticket number. I can not check status of ticket because I did not receive ticket number. Today I sent email agian to techsupport it bounced back. Can someone send me login information handle Jan Hutti email janpac@Juno.com
I have checked both junk and trash they are both empty. My spam filter is off. I have used lost password several times each time it says successful check your e-mail. When i check e-mail nothing. Can someone simply e-mail me login ?
Every time you used the Lost Password feature, an email with your login details was sent to that address ... if it doesn't arrive there, it must be a problem on your side (I've tested the feature myself and received an email just fine).
Neither of us has access to your password, thus we cannot send you one manually.
Its also possible you misspelled your email when registering, so its working fine, just sending the email to a non-existant email address. If you make a support ticket an ASim can look to check and see what the email address is used, and update it if you did indeed spell it wrong - or at least tell you what the email was if it is completely different to what you posted here. Just make sure you put in your characters handle so they can check it...