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Jordan Williams

I've been waiting forever and it doesnt seem to be letting me do anything. Someone please help me!!!

Handles are subject to a manual approval process. So you have to wait for someone with the appropriate privileges to have the time to look over the pending requests.


"May the Grace of Ara go with you, and His Vengeance be wrought upon your enemies."

Only fools and children dream of heroes.
Most handles I've seen are accepted within a day, usually within an hour. Taking into account how long various actions take in the game, this is not an excessively long time.


Brassica Trefoil

Ellias speaks the truth. My handle was approved very quickly.

Lunasa Dracon

this is so weird...this is the forth day ive waited, what do i do?

Had it been asking you for new handles each day? I don't remember seeing it pending earlier.

Anyway, I just went ahead and approved it, so you should be ready to go.


"May the Grace of Ara go with you, and His Vengeance be wrought upon your enemies."

Only fools and children dream of heroes.
Axt Krow

Mine wont get approved. I waited a day and it still wont

There is no pending handle for your account, thus it was possibly rejected. Please check your email for a notice and try again.

Rebecca Morrison

Hi I havent received any emails and am pending.. really eager to start playing.. getting bummed..

There are no pending handles waiting to be approved so I'm guessing you've either been accepted or need to resubmit a new handle if the old was declined.



Y15 D337 - The day a God was proven mortal


Since the server outage, all the mails @swcombine.com are broken (see latest sim news). Since you receive an e-mail when your handle is either approved or declined, there is actually no way to know the status of your handle request.

I've submitted a bug report. We just need to wait a little, and hope this blocking issue gets fixed as soon as possible.

What concerns me is that we can't get new players anymore... since the confirmation e-mail is needed to activate a new accounts.

That was one persons email account. It may be fine for the others, and may have just been limited to the ASims accounts. It also may be limited to receiving and sending (which the join message does automatically) is fine.

However, I do believe that rejecting a handle doesn't give any email.


Zoron Scroggins

Mine hasn't been approved yet, either

Vitus Lodestone

I've been waiting a while. still can't authorize my handle. this wait is maddening.

check youre spambox, or log out and come back a hour later, if its still not aproved i suggest to come back the next day. If the game asks you to submitt a new handle it means its denied and you need to create a new handle
tip: read the rules about submitting a new handle, it will safe you allot of time.

Checking new handles may take up to max 24 hours, but mostley its done in a few hours.
If waiting a hour is to long, then this may not be the game for you, patience is key in SWC
Anyway, good luck and welcome to SWC, may fortune smile on you


Stephanie Barefoot

Neria is right. Dont get in a splutter and remember 'The best things in life come to those that wait'. It is a slow game but it really is worth it. Good luck. :)