I know this is a repeat problem, based on the previous posts I've found in my search for help, so forgive me for dumping fuel on this fire.
I just registered a new account as a new player, having only discovered this site yesterday. I received the validation email and confirmed my email address, however, I never had the chance to set up a handle or any of that yet, as I haven't been able to log in. Following the advice I've already found on the forums and stickies, I have tried clearing cookies, history, form data, etc, and I have tried three times using the "Lost Password" link. And each time I attempt to log in, the site gives me the message that I have entered either my handle or password incorrectly.
I am using Internet Explorer (although i do have Firefox on my main computer, and will attempt to use it later today). My email address is firstname.lastname@example.org.
Do I need to wait for an admin to approve my account before I can log in, or is this a technical glitch?
Yes, I've been trying to use my email to log in, since I don't have a handle yet. I've done it several times now, the last few times going as painfully slow as I possibly could so as to avoid any possibility of a typo. :P
But still nothing. Is there something else I'm doing wrong?
It's been a few years since I signed up but I do believe that the asims have to accept your account. It's always possible that your account was declined or they haven't gotten a chance to accept it yet. That's really the only thing I can think of though when it comes to getting signed up that'd prevent you from logging into the game to put in a handle request.
Okay, that's kind of what I suspected. When I confirmed the email address, the site gave me the message that I could log in right then, but I'll be patient and see if I get any further emails or confirmations. Thanks for your quick reply. :)