This post is a last resort matter as I have tried to find this info myself searching posts and asking players. I must finally take up your time and valuable space in here for it so I shall be quick.
Am I able to build my own NPC's? If so how would I go about it? Please direct me to where I may find this information. Thank you.

NPCs are hired from inside facilities.

http://rules.swcombine.com/?NPCs