Once one of your tickets has been replied to, I recommend saving that email, as it will (as Mr. Hanabusa pointed out) give you access to any and all tickets you might have now or in the future. I still have mine and use it to check on anything I've submitted.
Mandalorian Lack of Prejudice
Neimoidian Sense of Business
Duros Code of Honor
Still no e-mail. It was for a multi-account just in case me and my friend cross paths on any wifi network since we go hang out every Saturday. It is coming up tomorrow but I think he is out of town this week plus a comic book convention be in a town thirty minutes out, a charity event.