I will add one suggestion to the above from Kyle: Approach any problems you encounter calmly and with patience. An immediate reply will not be forthcoming, nor will getting angry help with the situation. Most problems have a fairly easy solution, although not everything is obvious.
Also, excessive use of Caps puts people off replying politely and informatively.
____________"May the Grace of Ara go with you, and His Vengeance be wrought upon your enemies."
Only fools and children dream of heroes.