I have tried to create a new account and was told that I cannot because someone on my server has already made an account. My email is connected to a friends who also plays, and though he tried to log on from this computer, he was unsuccsesful. He forgot his password and had it sent to his email, but when he tried to use it, it wouldn't work. We've tried everything suggested in your forum, and nothing worked. Thus, when I decided to create my own account, I figured it was pointless to set up a multi account, as he never successfully logged in from my computer. He no longer has another computer to use, so he said that eventually if he creates a new account from mine, he would then inform you that it was a multi account. Please help me to figure this out so that he can either retrieve his old account or I can create a new one. Thank you for your time.