It has come to our attention that people are encountering a bug that is not resetting the number of NPCs that are hireable each month as it should. While trying to come up with a work around to help players until this is fixed, I had an idea: We can spawn players NPCs manually, allowing them to get the workers/builders they need while the system doesn't work.
We will be happy to do this for you, but you need to follow some procedure to keep things organized. First, to make the request for NPCs, open a support ticket with the number of NPCs you desire, the type and where you would like them (ship or station ID). The ticket will be responded to with an order to send credits. You will send the credits to whichever ASIM is assisting you. We will not give a discount of the normal hire rate. After receiving the credits, we will spawn your new workers and close your ticket. Do not request more NPCs to be spawned then are normally available to spawn at a certain location. Abuse will not be tolerated. We are doing this as a favor while the bug is being repaired.
To prevent a build up on tickets, please limit yourself and your faction to one order per month. Try to make it worth our effort. I do not want to be spawning a squad of NPCs at a time. We will not take any race/gender requests. This whole thing will create a large burden on our time, so please have patience.
Supes Edit: Submit to support.